Activity Tailor Store FAQs
If you do not see your question below, please contact me so I can be of assistance!
GENERAL
Currently, Activity Tailor sells items to the United States, Canada, Japan, and Australia. Customers in other countries may purchase items from Teachers Pay Teachers. Feel free to contact me if you live in a country not listed and would like to inquire about shipping.
Currently, Activity Tailor materials are sold at Teachers Pay Teachers and right here on Activity Tailor. Each product listed on these sites is identical. In addition, the regular price is identical at each location. However, sales price may fluctuate from location to location due to sales created by the individual sites (i.e. Teachers Pay Teachers site-wide sales offered by Teachers Pay Teachers).
Yes! I am able to offer specific customer and product discounts not otherwise available at other sites. With that said, each product listed in multiple marketplaces has identical content. In addition, the base price of each set is identical across marketplaces. Individual sale prices may fluctuate due to sales offered by the parent company (i.e. Teachers Pay Teachers site-wide sales).
Payment
We accept most major credit cards via PayPal and Stripe payments. We do NOT accept personal checks or money orders. Please contact us at [email protected] for using purchase orders.
Yes we do, but you must email us at [email protected] to get the process started.
If you are with a school and have a tax exempt form, please contact me so I may adjust your tax rate.
International customers are responsible for all customs/duties charged by their applicable country.
Note: this is subject to change at any time to comply with local, national, and international tax laws.
Digital Purchases
There are two ways to get to your purchased downloads:
- An automatic email with the download link is generated every time you make a purchase so check your inbox and spam/junk box then click on the link in the email.
- Log in to your account and you will find a list of your purchases, which you can download at any time onto any of your devices.
Returns and Refunds
Digital Products
Due to the nature of these products, once a set is bought and downloaded, it cannot be returned. Please also ensure that you look carefully at what you are buying and read the details underneath each product before you make a purchase. Your satisfaction means a lot to us and will be happy to work with you, if you are unsatisfied. If you have a problem or question about your order, please contact us so we may be of assistance.
Digital Products – Due to the nature of these products, once a product is bought and downloaded, it cannot be returned. Please ensure that you look carefully at what you are buying and read the details underneath each product before you make a purchase. Your satisfaction means a lot to us and will be happy to work with you, if you are unsatisfied.
